Low Incomes Tax Reform Group: Reportshttp://www.litrg.org.uk/reportsBanks, building societies, HMRC and their non-taxpaying customers - A plea for better servicehttp://www.litrg.org.uk/reports/2013/R85_report_Jan2013In June 2012 LITRG members carried out a mystery shopping exercise to test how well banks and building societies ensure their non-taxpaying customers can recover the tax deducted at source from their savings interest. This report sets out the disappointing results of that survey, and makes recommendations for banks, building societies and HMRC to improve their service.Mon, 21 Jan 2013 16:18:00 GMThttp://www.litrg.org.uk/2m928Yr4BLU6BRqspipqpXQ-3d-3dYorkLNER@aol.comDigital Exclusion - a LITRG reporthttp://www.litrg.org.uk/reports/2012/dig-exclThe Low Incomes Tax Reform Group (LITRG) published a new report today highlighting the growing problem of ‘digital exclusion’. It provides new evidence that government efforts to move services and transactions online are disadvantaging older people, those with disabilities and the self-employed in particular.Wed, 09 May 2012 04:21:01 GMThttp://www.litrg.org.uk/2dZCcDKzWD0uEAE6mi1nqIw-3d-3dYorkLNER@aol.com