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Published on 8 March 2005
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A number of foster carers have reported that if they claim working tax credit (WTC) by calling the tax credits helpline, they are told that they are not entitled because their income is too high.

Published on 22 February 2005
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Going overseas for a significant period of time or permanently, requires an individual to disentangle as simply as possible from the Inland Revenue. Being on a low income does not necessarily make the process easier. We consider in this article whether the Revenue make things as simple as they could do.

Published on 21 February 2005
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The concept of your generous tax credits system is to lift people out of poverty. But from time to time, the reverse is true: HMRC systems are not yet sufficiently honed to react to real need when people are at their most vulnerable. When they are on income support, the last thing people need is for their child tax credit to be reduced by the Revenue trying to claw back an earlier overpayment.

Published on 14 February 2005
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It is six years since LITRG first made a range of suggestions as to how the Inland Revenue could improve its complaints handling. Some small improvements have been made over that time, but generally there is a long way still to go, particularly in the handling of complaints from people on low incomes.

Published on 3 February 2005
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The nascent HMRC, the merger between the Inland Revenue and Customs & Excise, is in the midst of a major consultation exercise on its future Mission. This can be seen as either a genuine attempt to shape the future direction of the new entity or a marketing consultants attempt to explain what this diverse government department will be doing.

Published on 24 January 2005
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UK taxpayers who are also tax credit claimants can claim gift aid relief and may thereby increase their tax credit entitlement. But, inexplicably, the Revenue are reluctant to provide the means whereby gift aided donations can easily be recognised in tax credit awards.

Published on 14 January 2005
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When the Revenue make an error and overpay tax credits, this debt can be written off if it is reasonable for the individual to have thought that their award was correct. Welfare and tax bodies have been unhappy that the Revenue seem to expect tax credit claimants to have a greater understanding of the tax credit system and award notices than is realistic.

Published on 6 January 2005
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Although much is being made in the press and media of the advantage of gift aid relief when giving to charities such as those helping the victims of the tsunami, many fail to mention that you should not sign a gift aid declaration if you are a non-taxpayer.

Published on 4 January 2005
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Following the tsunami disaster on Boxing Day, many people living in the UK will be making previously unplanned visits to relatives overseas. But beware: temporary absence overseas can cost a working couple their childcare support payments.

Published on 2 December 2004
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In his pre-budget report today the Chancellor made no significant short-term changes for those on low incomes. Those he did make will not address any of the fundamental complexities of the tax, tax credit, pension credit and other welfare systems to which these new figures are to be applied.