HMRC Digital by Default Consultation - LITRG response

Published on 31 October 2011

We broadly welcome the strategy to encourage the businesses to move to digital channels where they are able to do so, in line with wider government policy. However,‘Digital by default’ should mean just that – that digital is the default option, not the only one and we strongly believe that HMRC must commit to permanent retention of a range of options.

To see the full LITRG response please use the link below.

PDF icon HMRC consultation – Digital by default


Contact: Kelly Sizer (please use form at