Real Time Information (RTI): Improving the operation of PAYE - LITRG response

Published on 18 April 2012

We refer to the recently-published HMRC Tax Information & Impact Note on RTI.Whilst we welcome acknowledgement of the problems for employers in rural locations with poor broadband services the difficulties extend far wider and the Equality Impact Assessment should reflect this.

Our key concern is that the Assessment identifies only two specific groups that may have difficulties (Care & Support Employers and those with poor broadband access) – it does not include the broader categories of digitally excluded employers, including for example older people, those with disabilities and those who cannot afford the cost of computer equipment, broadband subscriptions and the requisite training. Those groups, and perhaps others, will also experience difficulties in complying with RTI requirements.

To see the full LITRG response please use the link below:

PDF icon LITRG's response to HMRC's draft Tax Information and Impact Note on RTI

The latest version of HMRC’s Tax Information and Impact Note


Contact: Kelly Sizer (please use form at

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