Revenue Scotland: A Charter of Standards and Values
LITRG has responded to a Revenue Scotland consultation on a draft Charter of Standards and Values. In our response we broadly welcome both the content and the presentation of the draft Charter. We suggest some refinements to the obligations and provide ideas as to how Revenue Scotland might raise awareness of the Charter.
LITRG was pleased that Revenue Scotland have taken on board comments about enforcement of the Charter made during an earlier, informal discussion period. In particular, our response welcomes the draft Charter’s references to the Revenue Scotland complaints procedure and the ultimate oversight of the Scottish Public Services Ombudsman.
The LITRG response can be found here.