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Published on 21 December 2007

The LITRG believes the main objective of this consulation is to establish a robustly independent appeals system which is accessible to all and fairly administered and

Published on 20 December 2007

The TUC is pressing for an increase in the national minimum wage and also for the adult rate to be adopted from age 18 rather than 22 as now. As always, taxation should be factored into the debate; but as often happens it is not explicitly taken into account.

Published on 12 December 2007

LITRG has had enquiries from people over 50 who are receiving carer’s allowance, asking whether they are entitled to the 50 element of working tax credit (WTC) on going back to work. Our analysis says they can; HMRC disagrees.

Published on 7 December 2007

'When I use a word, it means just what I choose it to mean - neither more nor less' said Humpty Dumpty. This is a useful quote to remember, especially when reading press releases from the Department for Work and Pensions (DWP). The DWP announced earlier this week that from next year it proposes that those aged 60 and over will only get 3 months’ backdating of benefits rather than 12 as of now.

Published on 5 December 2007

Our recent survey showing poor performance by banks and HMRC regarding tax over-deducted from bank interest has been followed by HMRC publishing an update of its leaflet on the subject. It is late; it is incomplete; it is unhelpful to those with disabilities; it lacks customer focus and merely confirms how badly HMRC serves its low income customers.

Published on 3 December 2007

It is not uncommon for HMRC to lose letters and claims from their customers. When the Tax Credit Office loses tax credit claims it is the customer that is forced to claim again. This can mean a significant loss of tax credits. But HMRC’s own guidance says that claimants should receive one-off system payments when they can produce evidence of a lost claim.

Published on 28 November 2007

Some take the view (including some parliamentarians) that the introduction of ‘playback’ on tax credit annual renewal forms solves the question for claimants of ‘why did this overpayment occur’. Playback does help sometimes; but HMRC are far from giving claimants what they need.

Published on 23 November 2007

If you are someone overcoming a disability or the parent or carer of someone who is, we hope our new brief guide to some of the tax matters that might affect you will prove helpful.

Published on 21 November 2007

The Chancellor of the Exchequer announced yesterday that HMRC had lost two computer discs containing the personal records of child benefit recipients. These discs contain details of some 25 million individuals and 7.25 million families.

Published on 20 November 2007

Investors who made a panic withdrawal from their Northern Rock Individual Savings Accounts (ISAs) are to receive special consideration. But what does this mean for investors in future and will this create a precedent?