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Published on 3 November 2005
news

In this information article we have outlined the basic changes in tax, tax credit and benefits which will take place when the provisions of the Civil Partnership Act 2004 (CPA) come into force in December 2005. Of necessity we can only cover the essential details of the areas most likely to be affected.

Published on 20 October 2005
news

Eighteen months ago we were critical of the Inland Revenue for not publishing their service standards when their codes of practice committed them to do so. Subsequent to our article partial standards were quickly published for 2004/05.

Published on 17 October 2005
news

It is one part of HMRC's long-term strategy to direct its customers primarily to the telephone for help or guidance. Contact Centres are the places where people are directed for that telephone assistance. The problems with the tax credit telephone helpline are now legendary.

Published on 13 October 2005
news

According to a recent report in the Guardian (Thursday 6 October), more than one million families have not renewed their tax credits claim by the deadline of 30 September. There is also anecdotal evidence of many claimants deciding not to renew because they no longer wish to receive tax credits after being badly treated by the system. But delaying can be dangerous.

Published on 11 October 2005
news

In giving evidence to a team reviewing HMRC's on-line services, LITRG has said that the Department must not lose sight of the interests of those who cannot cope with an on-line environment. Already there are worrying signs that HMRC are turning to on-line only services in the drive to cut costs.

Published on 11 October 2005
news

A year ago we pointed out in our article on this website Revenue incapable on incapacity benefit how their information and service for those claiming this benefit was totally inadequate. We had the impression that "something would be done" but it seems we were mistaken.

Published on 10 October 2005
news

Every day more and more people are starting up their own businesses. Most turn to HMRC for advice about how National Insurance works for the self employed and the Revenue leaflets in this area are, in the main, very helpful.

Published on 5 October 2005
submissions

Oral hearings before a court or a tribunal has been the traditional way of deciding disputes that cannot be resolved any other way.

Published on 5 October 2005
news

Oral hearings before a court or a tribunal have been the traditional way of deciding disputes that cannot be resolved any other way. They have many advantages; in particular they give the litigants 'their day in court'. But are they the only, or necessarily the best, way?

Published on 5 October 2005
news

The discussion paper on Inheritance Tax (IHT) and Pension Simplification sets out how pensions choices will change after 5 April 2006. It then goes on to consider the implications of the current IHT system on the new pension regime and asks for suggestions as to how it should be modified where the existing law is considered impracticable in any respect.