Alternative dispute resolution

Updated on 13 November 2017

You may find alternative dispute resolution (ADR) useful if you are currently experiencing an enquiry by HM Revenue & Customs (HMRC) and have, thus far, been unable to bring this to an end.

Alternative dispute resolution is a system that can be used by small and medium businesses, as well as individual taxpayers, to try and provide a quick and fair way to end disputes arising from compliance checks or enquiries.

We provide information on the following topics in the ‘tax basics’ section of this website:

  • What is alternative dispute resolution?
  • When can I ask for my case to be referred for alternative dispute resolution?
  • What cases are not suitable for alternative dispute resolution?
  • What if I still do not agree with HMRC after using alternative dispute resolution?
  • How do I refer my case for alternative dispute resolution?