Where can I get further help and information?

Updated on 21 January 2021

Students

This page highlights additional guidance and websites which may help students and student money advisers. It also briefly covers where you can find information if you are considering a career in tax.

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Where can I get more help?

There are many sources of help, but here we highlight some webpages and organisations which are likely to be of most interest to students.

  • Further help: Tax Help for Older People
    Tax Help for Older People is a tax charity that may be able to provide further advice with regard to tax queries from people aged 60 and over on low and modest incomes. The taxpayer should have tried to resolve their query with HMRC before contacting the charity. They do not help with queries on self-employment. Those queries should be directed to TaxAid (below).
  • Further help: TaxAid
    TaxAid is a tax charity that may be able to provide further advice with regard to tax queries from people on low and modest incomes, especially in relation to self-employment. The taxpayer should have tried to resolve their query with HMRC before contacting the charity.
  • HM Revenue & Customs (HMRC): contact page on GOV.UK
    The contact web page has most of the telephone numbers you may need to contact HMRC. Below we have listed some of the more useful ones for students:
  • Income tax: general enquiries 0300 200 3300
  • If you have lost your National Insurance number: call 0300 200 3500
  • Tell HMRC of a change of name or address (by completing and emailing this online form).
  • Refund companies
    We have produced a report identifying some of the issues and pitfalls of using some tax refund companies. The full report is available.
  • Tax credits
    There is further information and guidance on tax credits on the revenuebenefits website, which is also maintained by LITRG, including the transition to universal credit.
  • Universal credit
    The Revenuebenefits website has further information about universal credit.

Websites that can provide more information

  • MyBnk is a charity with a mission to bring financial education and enterprise to life for young people, aged 5-25. They offer classroom led activities, lesson plans, resources and energisers and also web content covering topics such as saving and budgeting, jargon busting and enterprise.
  • NASMA (National Association of Student Money Advisers) is recognised as the leading authority on student advice and funding.
  • NUS (National Union of Students) is a voluntary membership organisation which represents seven million students.
  • Student Loans Company is the government organisation that administers the loans and grants to students in universities and colleges in the UK.
  • UKCISA (UK Council for International Student Affairs) is the national advisory body serving the interests of international students and those who work with them.
  • The Uni Guide provides an independent source of information and advice for anyone considering higher education.

Also this website contains many more sections where you will find useful information about: 

Information about the tax profession as a career

If you are considering a career in tax, then here you can find useful links to detailed information on the various opportunities available in the world of tax.

What's in it for me?

A career in tax has an enormous amount to offer, including variety, intellectual stimulation and plenty of early responsibility.

Tax is a respectable profession to be in. It is sometimes treated as a subset of ‘accountancy’, but it can be a career in its own right.

Your career can take many different paths – from working as a tax adviser to your own or an employer’s clients to working for the Government.

You will encounter a mixture of law, administration and accountancy and it draws on a range of presentational and personal skills. The sky is the limit and you can be part of it.

The Chartered Institute of Taxation (CIOT) is the leading professional body in the UK for advisers dealing with all aspects of taxation. Its website has a detailed section on careers, which covers career profiles and case studies of some of the different opportunities available when working in tax. Also the ‘Benefits and salary’ page provides information on your earning potential.

The Association of Taxation Technicians (ATT) is the leading professional body for those providing UK tax compliance services. There is information on their website for prospective students about:

  • the ATT qualification
  • Studying through an ATT Trailblazer Apprenticeship
  • Foundation qualifications. The four Foundation Qualifications are all independent from each other and can be studied in any order and you may choose to study for any number of Foundation qualifications. Foundations provide excellent introductory knowledge and are ideal for those who want some background knowledge, or are thinking of getting into tax. Foundations suit those starting out in tax who maybe are not ready for the ATT examinations just yet.

What skills do I need?

You can join tax at any stage of your life: there are opportunities for school and college leavers, those who have just graduated, mature students and those looking for a change in career with some years of experience in the workforce.

If you enjoy working with people, problem-solving and an ever-changing, dynamic working environment then a career in tax could be for you.

Tax training materials for student money advisers

We understand that as student money advisers, you may come across complex tax issues and there may be some areas of this website you need to understand in a bit more detail. The information below has been designed to provide extra assistance on specific topics that we think you may come across on a regular basis. If there is an issue that arises that you think we might cover in a subsequent update, please advise us by using the Contact us form.

Our information comprises factsheets on the following subjects:

PDF icon How do I repay my student loan?

PDF icon Students in self-employment

PDF icon Apprentices

PDF icon National Minimum Wage

PDF icon Obtaining a tax refund

PDF icon National Insurance

PDF icon What should I see on my payslip?

PDF icon Glossary of forms

In addition, HMRC have produced YouTube videos on the following topics:

  • The Hidden Economy
    (HMRC video) How people try to get out of paying their taxes and what HMRC is doing to tackle this, with warnings about cash in hand jobs, record-keeping and starting your own business.
  • Starting your first job
    (HMRC video) What to expect when you enter the world of work, such as tax deductions and National Insurance contributions.
  • About HMRC
    (HMRC video) A background to HMRC’s work and the basics of the tax system

Other tools you may find useful

Estimate your income tax for the previous tax year using a tool on GOV.UK.

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