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Reports

Published on 15 October 2013

The Tax Repayment System and Tax Refund Organisations - a call for action

This report specifically highlights areas in which the tax profession, HMRC, the OTS and others, need to work together to ease the tax repayment system for the low-income and unrepresented taxpayer. We emphasise the need to protect consumers by helping them make informed choices about whether or not to use a tax agent and if so, to whom they should entrust their confidential and personal data....

Published on 21 January 2013

Banks, building societies, HMRC and their non-taxpaying customers - A plea for better service

In June 2012 LITRG members carried out a mystery shopping exercise to test how well banks and building societies ensure their non-taxpaying customers can recover the tax deducted at source from their savings interest. This report sets out the disappointing results of that survey, and makes recommendations for banks, building societies and HMRC to improve their service....

Published on 15 January 2004

Disability in Tax and Related Benefits: The Case for a Modern and Coherent Approach

The Low Incomes Tax Reform Group (LITRG) has published a report entitled 'Disability in Tax and Related Benefits: The Case for a Modern and Coherent Approach' on how the system of tax and tax related benefits impacts on people with disabilities. The LITRG's objective is to understand how and why there is no coherent and consistent 'joined-up' approach; to encourage discussion on how best to close ...

Published on 14 January 2004

Tax help for older people

Pilot projects in the South West and West Midlands, April 2001 to March 2002...

Published on 13 January 2004

Students, the case for making life easier

This report published in January 2001 looks at the problems that students face with the current tax system and recommends a set of measures geared towards treating students as a separate category of customer within the Inland Revenue....

Published on 12 January 2004

Representing the unrepresented

This Report published in January 2001 which gives an account of the LITRG's activities since the publication of 'The Taxman's Response' in July 1999 and its aims for the next few years....

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