Good guidance – the importance of effective guidance for unrepresented taxpayers
We are pleased to publish our latest report, looking at the importance of effective guidance for unrepresented taxpayers. ...
We are pleased to publish our latest report, looking at the importance of effective guidance for unrepresented taxpayers. ...
This report specifically highlights areas in which the tax profession, HMRC, the OTS and others, need to work together to ease the tax repayment system for the low-income and unrepresented taxpayer. We emphasise the need to protect consumers by helping them make informed choices about whether or not to use a tax agent and if so, to whom they should entrust their confidential and personal data....
In June 2012 LITRG members carried out a mystery shopping exercise to test how well banks and building societies ensure their non-taxpaying customers can recover the tax deducted at source from their savings interest. This report sets out the disappointing results of that survey, and makes recommendations for banks, building societies and HMRC to improve their service....
LITRG have participated in the consultations about tribunals reform which followed the recent White Paper. In a series of contributions, we have considered specific aspects of the proposals for reforming the tax appeal tribunals from the perspective of a user on a low to modest income, who is probably unrepresented. In our report Tax Appeals - a low income perspective, we look at the reform from t...