If you are not happy with HM Revenue & Customs’ (HMRC) service or the way they have treated you, you may wish to make a complaint. On this page, we explain how to make a complaint to HMRC. We also explain how to take matters further if your complaint is not settled to your satisfaction and what ...

This page explains the basics of the appeal process. We then aim to help you work through all the stages of resolving a tax dispute with HM Revenue & Customs (HMRC), including making an appeal to an independent tax tribunal.

If you don’t comply with a tax obligation, HM Revenue & Customs (HMRC) might charge you a penalty. Also, if you are late in paying tax (or a penalty), HMRC will charge interest on the outstanding amount.

This page will help you if you are the subject of an enquiry or compliance check by HM Revenue & Customs (HMRC). Our guidance includes practical information about how an enquiry is carried out and what happens at the end of it. You should be aware that you have rights and that HMRC must treat ...

With HMRC now using different methods of supporting and contacting people, it is important to understand how to protect your equipment and your personal details and information from theft, loss, attack or damage.

All taxpayers can appoint someone to deal with HMRC on their behalf. This may be a friend or family member, as well as a professional adviser or someone from a voluntary organisation.