What we do
LITRG is part of the Chartered Institute of Taxation, which is an educational charity. Since 1998, LITRG has been working to improve the policy and processes of the tax, and associated welfare systems, for the benefit of those who are least able to pay for professional advice.
Content on this page:
Our mission
Through the Low Incomes Tax Reform Group (LITRG), the Chartered Institute of Taxation’s aim is to help those who are unable to afford to pay for professional advice by:
- providing information on the tax system and related welfare benefits, and
- by working to make the system more equitable and accessible for people’s needs.
Who we aim to help
We primarily focus our efforts on information and tax matters affecting those least able to afford professional advice including those areas of the benefits system that overlap with the tax system.
Our work also encompasses some areas of law affecting those who may not be on a low income but who are often unrepresented and unaccustomed to taking tax advice. This is particularly where people inadvertently fall into non-compliance with complicated tax rules, such as the high income child benefit charge.
We have also seen a growing trend in recent years for people to be unwittingly drawn into new areas of non-compliance, such as those working in the gig economy who may have set up limited companies. Without a full understanding of the obligations resulting from these arrangements, the unrepresented can find themselves having to unpick multiple years of non-compliance. Our remit therefore extends to helping to educate people about various types of arrangement involving limited companies.
Our work – providing information
Website guidance
“Hello, just to say thank you for your self employment guide - it's by far the best resource I have found so far when researching what's required to launch my own business. There's a wealth of information out there but it lacks direction and structure and your guide was superb in its logical process and additional links where necessary. It's helped me understand many concepts and I'm now ready to start taking actions and move ahead with more confidence, Huge thank you and keep up the good work!”
Our guidance materials cover tax, National Insurance contributions and related benefits such as universal credit. We want to reach as many people as we can to help people understand these areas, their obligations and entitlements. We continue to evolve the website to reach a wide audience.
Number of pages of tax guidance on the LITRG website
Almost 5 million website visitors in 2024
The LITRG website had over 7 million page views in 2024
The tax guides are grouped by tax topic, as follows:
While we aim to provide much helpful guidance on this website, we recognise that it will not answer everyone’s questions. Much of our information is provided to supplement government information. This website should not be taken to reflect the entirety of tax law. For more information, please see our Legal page.
For information on where to go for official tax guidance, or individual advice or assistance please see: Getting help with tax.
News
As well as our main guidance materials on tax, National Insurance contributions and related benefits such as universal credit, we publish regular news updates on areas of interest to our website readers.
You can register to receive our news updates.
We often base these on real life experiences, so we are always interested to hear about the problems members of the public have encountered with the tax system.
Press and media
In pursuit of our goal to educate the public in taxation matters more widely, we often engage with the press and media – writing articles, talking to journalists about current issues and appearing on radio and television.
For more, see our press releases page and media centre.
Working with other advisers
LITRG does not help individuals with their taxes. However, we do work with other charitable advice services who do offer direct help to members of the public. We do this by, for example, giving presentations and training.
We also provide online support for advisers via our award-winning revenuebenefits website. This website is supported by funding from HMRC. It includes detailed guidance, legislation, resources and policy documents relating to aspects of universal credit which relate to the tax system, tax credits and their transition to universal credit, child benefit and national minimum wage.
Our work – improving the system
Tax and related welfare laws and their respective administrative systems are complex. They are also not always joined up. These factors can make life difficult for those we try to help.
LITRG works extensively with HMRC, the Department for Work and Pensions (DWP), HM Treasury, Revenue Scotland, Scotland Office, the Welsh Government, and the Welsh Revenue Authority as well as other government departments, local authorities and devolved administrations.
Our activities include:
- Encouraging government agencies, primarily HMRC, to produce the very best information for all taxpayers, especially those who are least able to pay for professional advice.
- Analysing the interaction between the tax and other related systems (such as the benefits system, national minimum wage and employment law) to understand potential interactions and how changes in one system may have an effect elsewhere.
- Responding to consultations and requests for evidence from government departments and parliamentary committees. You can find our responses on our submissions page.
- Researching particular tax areas that may be giving cause for concern and writing reports recommending change.
- Examining Finance Bills and other tax legislation for provisions which may adversely affect those who are least able to pay for professional advice, providing briefings on the legislation’s effect on this group and proposing alternatives.
- Monitoring operational developments within HMRC, DWP and other related government departments which may affect those who are least able to pay for professional advice.
- Sitting on numerous tax and benefit consultative groups and putting forward the perspective of those who cannot afford to pay for professional advice.
