Getting help with tax

Most tax problems can be resolved once you know where to go for help. At LITRG, we help people understand the tax system and find the support that's right for them. While we cannot provide individual tax advice, we have brought together information about organisations and services that may be able to help, from HMRC's own services to professional advisers, including TaxAid.

Scroll down to see our guidance

Tax Adviser EST article

HMRC’s Extra Support Team can help people with ‘drivers of need’ to understand their tax obligations, reduce stress and anxiety, and resolve complex or ongoing issues.

Read here

Free umbrella company payslip audit

If you’re employed through an umbrella company and want to understand if they are dealing with your pay and taxes correctly, you can request a free payslip audit. This audit will be carried out by special software developed by compliance and technology firm SafeRec, who have kindly provided LITRG with free access to the tool.

For more information please see here

Understanding tax-related economic abuse – and where to find help

Economic abuse can be facilitated through the tax system in ways that may not be immediately obvious. You may not initially recognise these behaviours as abuse — but they can have serious consequences for your financial stability. This article explains what tax-related economic abuse can look like, how it can impact your financial situation, and where to get confidential support and advice.

More information here

The new GOV.UK chatbot – can you rely on it for tax information?

GOV.UK Chat – a new AI powered chatbot – launched last month and is said to help people access government information more easily. But can you actually rely on it for tax information? In this article we explain what it does, explore how reliable it is, and set out some things to bear in mind if you use it.

Find out more about the GOV.UK AI chatbot here

LITRG’s TikTok

Discover, like and share our short videos: explaining key tax changes, sharing tips and highlighting topical guidance.

See our TikTok channel here

Is that HMRC letter genuine? Here’s how to check safely before you act

Criminals have become very good at copying HMRC’s branding, using official-sounding language and even including fake reference numbers, and it can be hard to know what’s real and what isn’t. It is important that you stay safe from scammers – but it is also important not to ignore genuine communications from HMRC! Here we set out some tips to help you stay safe.