The Low Incomes Tax Reform Group (LITRG) has responded to the government’s announcement that it will provide HMRC with £51 million in new funding to support its telephone helpline services¹. 

HMRC have identified a new VAT email scam which encourages people to scan a QR code.

LITRG submitted a response to the Public Accounts Committee inquiry into DWP’s progress in implementing universal credit. 

The Chartered Institute of Taxation (CIOT) and its Low Incomes Tax Reform Group (LITRG) have welcomed today’s announcement¹ by HMRC that they will be putting planned helpline closures on hold while they consider how best to help taxpayers harness online services.

The Low Incomes Tax Reform Group (LITRG) has responded with disappointment to the announcement¹ that HMRC are to permanently close their self assessment helpline for six months of the year and reduce access to the line at other times of the year. 

The Low Incomes Tax Reform Group (LITRG) has welcomed the publication of a report by the House of Commons’ Public Accounts Committee highlighting the ‘conscious choices’ being made by HMRC and HM Treasury that have resulted in the continuing deterioration of HMRC customer service levels.