When you buy goods online from overseas as a consumer, you may find that you have to pay additional charges and taxes, on top of the cost of the goods. Typically, you may have to pay value added tax (VAT) and customs duty. You may also have to pay excise duty.

All customers potentially face problems when interacting with HMRC due to the complexity of the UK’s tax system and HMRC’s work. However, these problems can be made worse for some customers with additional needs such as a disability. Here we explore the various services that HMRC offer for people ...

All taxpayers can appoint someone to deal with HMRC on their behalf. This may be a friend or family member, as well as a professional adviser or someone from a voluntary organisation.

If you can't find what you need on GOV.UK or you need to contact HMRC for another reason, there are many different ways to do this, such as telephone, online (including webchat) and by letter. We can't tell you what the best way is to contact HMRC as this will depend on lots of things, but we ...

We look at the special tax rules that can sometimes apply when a trust is created for the benefit of a disabled person.

Value added tax (VAT) is a sales tax charged by VAT registered traders on the value of goods and services supplied to their customers in the UK. VAT is a complex tax and this section gives a basic overview only. The concept of a supply of goods and services is specific to VAT law. The most common ...