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Updated on 16 July 2025

Where will people go for help now that the HMRC customer forums have closed?

HMRC’s customer online forums closed on the 30 June 2025, with HMRC suggesting people use other alternatives such as the digital assistant and webchat instead. Given issues with some of these alternatives, even more taxpayers are likely to turn to other forums or even AI like ChatGPT or Google’s ...

Various groceries against a white background
Updated on 11 July 2025

Salary sacrifice for grocery schemes

Recently, we have noticed a growing interest in so-called ‘grocery schemes’—programs pitched to employees, often lower-paid, as a way to save money on supermarket shopping through National Insurance savings. While these schemes may appear straightforward at first glance, a closer look reveals some ...

A person holding a card that says 'KEY ISSUES'
Updated on 20 June 2025

Salary advance schemes: Key issues for small employers

As more small employers take an interest in the financial wellbeing of their employees, we are aware that ‘solutions’ such as salary advance schemes are being heavily marketed. While they can sometimes provide helpful support to employees, employers need to be aware of the details before deciding ...

a magnifying glass hovering over the word 'DETAILS'
Updated on 16 June 2025

Need your pay and tax details?

You may need your pay and tax details – sometimes called your employment history – for all sorts of reasons, including to do with your work, getting a loan or a mortgage, or for an immigration issue. Here we tell you how to get them. 

gold confetti and gold writing King's Birthday Honours List 2025
Updated on 14 June 2025

LITRG Technical Officer recognised in King’s Birthday Honours

The Chartered Institute of Taxation are delighted that Meredith McCammond, Technical Officer at CIOT’s Low Incomes Tax Reform Group (LITRG), has been awarded the British Empire Medal (BEM) in the King’s Birthday Honours List 2025 for services to vulnerable groups. 

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Updated on 13 June 2025

HMRC system attack is a timely reminder to keep personal data safe

The Low Incomes Tax Reform Group (LITRG) has urged taxpayers to check their online tax account after scammers attempted to defraud HMRC using individuals’ data and login details. The group is also reminding people of the importance of being vigilant and taking care of personal data.

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