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Updated on 29 November 2016

Digital services for taxpayers – effectiveness and engagement

In this report, we consider and use a range of complementary and supporting evidence, including face-to-face, telephone and online research, to comment on whether government digital services such as GOV.UK, GOV.UK Verify and HMRC’s digital tax accounts and their supporting material meet the needs ...

A hand held stamper laid on its side, a stamp has been made in red ink, the stamp reads 'APPEAL'.
Updated on 21 September 2006

Tax Appeals - a low income perspective

LITRG have participated in the consultations about tribunals reform which followed the recent White Paper. In a series of contributions, we have considered specific aspects of the proposals for reforming the tax appeal tribunals from the perspective of a user on a low to modest income, who is ...

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