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Reports

painter, woman working on a tablet, doctor and nurse, policeman, and a welder
Published on 24 March 2021

Labour Market Intermediaries

We are pleased to publish our report ‘Labour Market Intermediaries: a technical report outlining how umbrella companies and other intermediaries operate in the labour market and the implications for workers who use them’....

©istockphoto/littlehenrabi
Published on 29 November 2016

Digital services for taxpayers – effectiveness and engagement

In this report, we consider and use a range of complementary and supporting evidence, including face-to-face, telephone and online research, to comment on whether government digital services such as GOV.UK, GOV.UK Verify and HMRC’s digital tax accounts and their supporting material meet the needs of...

Published on 17 November 2014

Travel expenses for the low-paid – time for a rethink?

In view of financial pressures on low-paid agency workers, it is unsurprising that they are drawn to ‘umbrella’ arrangements which give them some tax relief on their travel expenses and increase their take home pay. This report looks at how concerns about the use of ‘traditional’ umbrella arrangements by low-paid agency workers resulted in the birth of ‘Pay Day by Pay Day’ (PDPD) schemes....

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