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A green piece of paper with a tear in it revealing a white paper beneath, the white paper seen through the rip has the word 'REFUND' typed on it.
Updated on 15 October 2013

The Tax Repayment System and Tax Refund Organisations - a call for action

This report specifically highlights areas in which the tax profession, HMRC, the OTS and others, need to work together to ease the tax repayment system for the low-income and unrepresented taxpayer. We emphasise the need to protect consumers by helping them make informed choices about whether or ...

a white jigsaw missing one piece, the missing piece has the word 'EVIDENCE' on it.
Updated on 9 May 2012

Digital Exclusion - a LITRG report

The Low Incomes Tax Reform Group (LITRG) published a new report today highlighting the growing problem of ‘digital exclusion’. It provides new evidence that government efforts to move services and transactions online are disadvantaging older people, those with disabilities and the self-employed in ...

different groups of brightly coloured figures
Updated on 13 January 2004

Students, the case for making life easier

This report published in January 2001 looks at the problems that students face with the current tax system and recommends a set of measures geared towards treating students as a separate category of customer within the Inland Revenue.

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