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Published on 15 October 2013

The Tax Repayment System and Tax Refund Organisations - a call for action

Reports

This report specifically highlights areas in which the tax profession, HMRC, the OTS and others, need to work together to ease the tax repayment system for the low-income and unrepresented taxpayer. We emphasise the need to protect consumers by helping them make informed choices about whether or not to use a tax agent and if so, to whom they should entrust their confidential and personal data.

A green piece of paper with a tear in it revealing a white paper beneath, the white paper seen through the rip has the word 'REFUND' typed on it.
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