This report specifically highlights areas in which the tax profession, HMRC, the OTS and others, need to work together to ease the tax repayment system for the low-income and unrepresented taxpayer. We emphasise the need to protect consumers by helping them make informed choices about whether or ...

In June 2012 LITRG members carried out a mystery shopping exercise to test how well banks and building societies ensure their non-taxpaying customers can recover the tax deducted at source from their savings interest. This report sets out the disappointing results of that survey, and makes ...

The Low Incomes Tax Reform Group (LITRG) published a new report today highlighting the growing problem of ‘digital exclusion’. It provides new evidence that government efforts to move services and transactions online are disadvantaging older people, those with disabilities and the self-employed in ...

Government tax rules are hindering good government intentions to help vulnerable and disabled people live independently within the community. A new report from the Low Incomes Tax Reform Group finds that more help and joined-up government are needed if the move towards direct payments and ...

This report by Community Links, Low Incomes Tax Reform Group and Child Poverty Action Group follows a technical and qualitative study of the tax, tax credit and social security systems and barriers to employment. Our research included interviews with a number of individuals in receipt of tax ...