All customers potentially face problems when interacting with HMRC due to the complexity of the UK’s tax system and HMRC’s work. However, these problems can be made worse for some customers with additional needs such as a disability. Here we explore the various services that HMRC offer for people ...

HMRC’s extra support team is a small team of specially trained advisers who can spend more time with individuals who are often in vulnerable circumstances and so offer a more personalised service. The team do not follow scripts rigidly. They also join things up with other parts of HMRC, so that you ...

If you can't find what you need on GOV.UK or you need to contact HMRC for another reason, there are many different ways to do this, such as telephone, online (including webchat) and by letter. We can't tell you what the best way is to contact HMRC as this will depend on lots of things, but we ...

Many people assume that a Self Assessment tax return is only required if tax is due. However, this is a common misunderstanding that can lead to unexpected penalties from HMRC. In this article, we look at when a tax return may be required and what to do if you have failed to report income ...

We have recently published new guidance for childminders to help with understanding tax changes that apply to them if they must use Making Tax Digital for Income Tax. 

If you drive for Uber, Bolt or other ride-hailing platforms, you may have seen increasing discussion about registering for VAT. Before you do anything, read our FAQs.