⚠️ We are currently updating our 2021/22 tax guidance across the website
The information contained on this site is for general guidance only on your rights and responsibilities and is not legal advice. You should neither act, nor refrain from action, on the basis of any such information. You should take appropriate professional advice on your particular circumstances because the application of laws and regulations will vary depending on particular circumstances and because tax and benefit laws and regulations undergo frequent change.
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LITRG does not take any legal responsibility for advice given to you in response to a request for help or information. LITRG is not an advice agency but will, from time to time on a discretionary basis or through specific projects, offer assistance to the general public. We do our best to ensure that all information given is accurate and up-to-date, however we advise everyone to consult a professional adviser before acting or refraining from acting in order that they get specific advice about their full circumstances. By accepting that assistance, users are deemed to accept that LITRG does not accept responsibility for anything which may be wrong, missing or incomplete.
LITRG will not disclose personal information to anyone, apart from authorised staff and volunteers, and only if this is needed to help and advise you, or unless we are under a legal obligation to disclose it. In addition, we may pass all or some of this information to Government departments and agencies, or to local councils, if this is necessary to help you and you authorise us to do so.
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Our website uses Universal Analytics, as part of the Google Analytics package, to collect more detailed aggregated statistical information on our website visitors. We have enabled Google Analytics Advertising features in order to gather information on visitor demographics so we might better cater our guidance to suit the needs of our audience. This information will be kept confidential and will not be shared or sold on to third parties. You can opt out of Google Analytics Advertising Features through Ads Settings, Ad Setting for mobile apps, or any other available means (for example, the NAI’s consumer opt out). Alternatively you can download Google’s Opt-out browser Add-on.
The following conditions apply to Universal Analytics:
- There are data limits (our data processessing may be restriced to once a day if collection exeeds these limits)
- We are prohibited from sending any personally identifiable information to Analytics (such as names, email addresses, etc) or data that permanently identifies a particular device (e.g. mobile phone's unique device identifier if such an identifier cannot be reset)
You can use the same Opt-out browser add on as specified above if you do not wish for us to collect your data. More information on Universal Analytics usage guidelines can be found on the Analytics website.
We may also keep personal information about you in our manual records or computer files in order to advise and assist you in any matter in which you have sought our help. Very occasionally this may include sensitive information such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, sexuality or sex life, offences and/or convictions.
In addition, we may use information about you in anonymised form to provide support for our policy representations or campaigning activities.
Please let us know if you do not wish us to retain such information about you for either or both of those purposes, and it will be deleted.
You have the right at any time to know what information we hold about you, and to see it. If you wish to exercise this right, please write to The Administrator, Low Incomes Tax Reform Group, The Chartered Institute of Taxation at 30 Monck Street, London, SW1P 2AP.
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