Published on 30 March 2017
A future for the low-income taxpayer
The LITRG has published an agenda for making the tax system fairer and easier to use for taxpayers on low incomes....
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Published on 29 November 2016
Digital services for taxpayers – effectiveness and engagement
In this report, we consider and use a range of complementary and supporting evidence, including face-to-face, telephone and online research, to comment on whether government digital services such as GOV.UK, GOV.UK Verify and HMRC’s digital tax accounts and their supporting material meet the needs of...
Published on 11 May 2015
Couples in the tax and related welfare systems – a call for greater clarity
The LITRG has called for greater clarity around how couples are dealt with in the tax and tax credits systems....
Published on 25 March 2015
LITRG Manifesto
The LITRG has published a manifesto setting out the agenda the Group would like the next government to pursue for taxpayers on low incomes....
Published on 17 November 2014
Travel expenses for the low-paid – time for a rethink?
In view of financial pressures on low-paid agency workers, it is unsurprising that they are drawn to ‘umbrella’ arrangements which give them some tax relief on their travel expenses and increase their take home pay. This report looks at how concerns about the use of ‘traditional’ umbrella arrangements by low-paid agency workers resulted in the birth of ‘Pay Day by Pay Day’ (PDPD) schemes....
Published on 15 October 2013
The Tax Repayment System and Tax Refund Organisations - a call for action
This report specifically highlights areas in which the tax profession, HMRC, the OTS and others, need to work together to ease the tax repayment system for the low-income and unrepresented taxpayer. We emphasise the need to protect consumers by helping them make informed choices about whether or not to use a tax agent and if so, to whom they should entrust their confidential and personal data....